Shipping, Returns & Replacements

Shipping

• Each EarthLifter is packaged in a protective box and shipped via UPS Ground to physical addresses in the lower 48 States.
• Up to 2 EarthLifters can fit in a single box.
• The charge for each box shipped is a flat $25.00.
• Customers receive tracking information at the time of shipment.
• Orders typically ship 1-2 business days from ordering.

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Returns & Replacements

• We do not accept returns on units that have been unpackaged and or used.
• We do offer a lifetime structural warranty on the EarthLifter. 
• If anything breaks, bends, or detaches through normal use we will replace it free of charge.
• Requests for returns & replacements should be sent to sales@earthlifter.com.
• For replacements, please indicate the activity undertaken when the unit failed and kindly send photos of the failure.